Here’s what you said about Rhiwbina

Hi Joon,

You will obviously realise that every time I have entered your surgery I have been burdened by extreme fright both of the procedures to be done & by the visions of how I might look afterwards. You have no idea of the dire extreme visions I have had, days & nights since 2017/18 when I realised that I no longer had the hope of continuing with my original teeth.

Today as I walked down the path from your Surgery I laughed & cried with your reassurance that with my best efforts & your support my remaining teeth are ok . Just as I did with the comfort & joy you have gave me
as I walked away from you with my temporaries, my final set, my bridge.

What a journey with diversions to Bisphosphonates & Oxford. I now fully appreciate that you never overpromised which is why I have confidence in you now. I realise now the success of my permanents when I am told I can flicker a natural smile, laugh & even do sound effects without worrying.

I refer solely to your professional expertise, your welcoming & reassuring demeanour & that of your nurses which could not be surpassed. Many, many thanks to you & all of them. Big hugs but it takes me those important steps to get outside before I realise how happy I feel, & by then it is too late for the hugs.

Maybe not your best patient but a very grateful one, thank you .

A happy patientOral surgery at Rhiwbina Dental

My son Cian and I have been attending your dental practice for several years. Cian and I both had worries about our dental problems, but since we have been coming here we have grown in confidence. Cian has Dyspraxia, an anxiety disorder, but since he discovered Rhiwbina Dental he has grown in confidence about his teeth and mouth issues and is able to discuss these and not be so frightened. My son now calls this practice his tooth family.

I am an asthmatic lady aged 65. Because this practice is so friendly and welcoming, and also very professional, I can now cope with my asthma and appointments, knowing they understand my problem.

Recently I had root canal surgery, which actually I was quite frightened of. However, the young dentist who performed my treatment was so enthusiastic about his work that I felt no pain and little discomfort afterwards.

After many years of poor treatment at other practices I am now able to visit the dentist with confidence, and for this I am hugely grateful, as well as for my son.

Thank you and very best wishes!

Jane Perkins & Cian DaviesRoot canal at Rhiwbina Dental

Thank you so much for the amazing work that you did on my two upper front teeth yesterday. I can't express how thrilled I am with this treatment. In the short time of 45 minutes you transformed them from cracked and discoloured aged teeth into smart youthful white ones and with little or no pain or discomfort! AMAZING!!!! The result has exceeded all my hopes and expectations and improved my morale so much!
I'm not sure why I am surprised because you have been so committed to responding to the aging state of my "Scottish" teeth when others might have given up the struggle! Your work on the recent gold crown, work in repeated dental emergencies as well as ongoing care over the last few years particularly has been outstanding. I don't know where I would have been without you as my dentist and indeed the support of the whole team at the surgery. What an amazingly wonderful place it is: Scented candles, current magazines and periodicals as well as these most up to date treatments and welcoming staff. What else could anyone need!
I don't normally write in such effusive terms but I have appreciated so much your skill, patience, determination and good humour. You are a STAR!
So thanks again for this most recent treatment! I appreciate it very much.

LizRestoration at Rhiwbina Dental

Just wanted to say thank you very much to you and your team for my teeth. If I hadn’t been so tired on the day of the final fitting I’m sure I would have been so excited about them. All that worry for nothing!!! I am so pleased and feel so much more confident now. Thank you all once again for everything. You have a fabulous team. Always welcoming and always friendly. Made those visits and ops all the more bearable – cos at the end of the day – who likes going to the dentist!!

A patient with brand new Rhiwbina smileOral surgery at Rhiwbina Dental

I wish to express in writing my gratitude for the extra time and care you took, when removing my eye-tooth. During an extraction in the past I did lose the adjacent tooth so I know, to my cost, that the scenario does exist and how very upset I was by it. Thank you for all the hard work and effort you have put in on my behalf and for the denture.

Another smiling patientTeeth extraction and denture at Rhiwbina Dental

Just a quick message to say a very big thank you for the kindness I was showed yesterday. The attention I received, at very very short notice, was met with the usual very high standard of care and understanding we always receive at the surgery.

From someone who had a deep rooted fear of dentistry from a very early age, you have made the whole experience of oral care almost enjoyable!

Thanks again.

A relieved drop-in patientEmergency care at Rhiwbina Dental

Thank you so much for making my wisdom extraction a million times better than I feared it would be! You have certainly helped cure my phobia of 'the dentist'!

Another smiling patientWisdom teeth extraction at Rhiwbina Dental

Dear Nick and Colleagues,
I am just writing to thank you and your team for the recent treatment I received for implants. Due to previous trauma it has been necessary to remove a number of teeth and this is the second time it has been necessary to have implants.
Whilst the first time the procedure was done some two years ago, I was full of apprehension believing it would be extremely painful. I should not have been concerned, due to your expertise, I had a small amount of discomfort which did not last long.
Now I have had the second procedure, I must congratulate you, there was even less discomfort.
I am delighted with the end results, I feel far more confident, my appetite has returned, and my general health has improved considerably.
I can not thank you enough and would recommend the procedure undertaken by yourself to anyone.
Kind regards,

B.SmithTooth extraction at Rhiwbina Dental

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